We appeal your UK private parking charge - done for you.
£14.99 flat for any UK private parking charge. Money back on covered cases, including APCOA airport drop-offs and late notices. Every case is read and written by a real person.
A private parking charge is not a fine, and it is not from the council - it is an invoice from a private company. For them to make you, the vehicle's registered keeper, pay, they have to follow strict rules set out in a law called the Protection of Freedoms Act 2012 (POFA).
These companies do not always get those rules right - sending the notice too late, wording it incorrectly, or operating on land where the rules do not apply at all. When that happens, they cannot legally make you pay as the keeper. We find those mistakes and appeal for you.
Check your charge free
Four answers from your notice. We tell you whether it was sent in time, where an appeal goes, whether we would refund you if it failed, and the dates that matter.
A quick check of the dates and the rules, not legal advice. Exact days run from the dates on your own notice.
- 14
- days: the reduced rate ends
- 28
- days: last day to appeal to the operator
- +14
- days at the reduced rate after a rejection
- +28
- days to go to POPLA or the IAS
Most charges drop by 40% (often £100 to £60) if paid within 14 days. Appeal inside those 14 days and, if the operator says no, you can still pay the lower amount for another 14. So the sooner you send it to us, the safer the discount. It only goes if you take the case on to POPLA or the IAS and lose there.
How it works
Updates by email, no login needed.
- 01Send us your notice
A few short questions and a photo of both sides. About two minutes, and no account to make.
- 02A person reads it
Someone checks your dates and wording against the law and finds the strongest ground in your case.
- 03We write and submit it
An appeal written for your notice, not a template, submitted keeper-only under your details.
- 04You hear by email
We deal with the replies and email you the decision. If it is rejected, we tell you the next step.
What type of charge do you have?
Select the route that matches your ticket. Rail and station cases include Saba and Indigo, both covered.
Got a charge from a different operator? We appeal it on the strongest grounds your notice supports, exactly as we would for any operator on the covered list. The one difference is the refund guarantee, which does not apply on this route.
Go deeper, still free
You should not pay anyone - us included - before you know whether the charge is enforceable against you at all. These two go further than the quick check above, run in your browser and do not ask for an email address.
Enter two dates. Applies the real POFA Schedule 4 deadlines, including deemed service and the 28-56 day rule for windscreen tickets.
Work through the Schedule 4 prescribed-information checklist against your own paperwork and see which items your notice fails.
Simple pricing
One price for every operator, with money back on covered cases.
Covered: APCOA Parking, Indigo Park Services and Saba Parking, plus a notice from any POPLA operator dated 13 or more days after you parked. Money back if a covered appeal is unsuccessful or out of scope.
Same £14.99, same work, same appeal grounds - best effort, without the refund guarantee.
Secure checkout via Stripe. Your case is created immediately.
Every covered appeal is backed by our refund guarantee.
Only collect what you need: name, email, VRM, PCN reference, and photos of your notice.
FAQs
Quick answers to the most common questions.
Yes. We handle private parking charge notices (PCNs) issued by private companies in the UK. We do not handle council-issued Penalty Charge Notices or police-issued fixed penalties - those are handled differently.
Not at the first stage. Most charges drop by about 40% if paid within 14 days. If you appeal within those 14 days and the operator rejects it, you can still pay the reduced amount for a further 14 days. The discount only goes if you take the case on to POPLA or the IAS: lose there, and the full charge is due. That is why it pays to send us your notice early.
No. We focus on keeper liability appeals under POFA 2012 where naming the driver is not required or advisable. Identifying the driver as the registered keeper often weakens your position - we never do this without your explicit instruction.
The Protection of Freedoms Act 2012 (POFA) governs how private parking companies can pursue the registered keeper of a vehicle. It requires them to give a correctly worded Notice to Keeper on time: within 14 days beginning with the day after the parking where no ticket was left on the car, or 28 to 56 days after a windscreen ticket. Any error in this process means keeper liability is not established, and the registered keeper has no legal obligation to pay.
APCOA is one of the UK's largest private parking operators and issues Parking Charge Notices at scale. Many of these are issued at airports, hospitals, and railway stations where POFA keeper liability requirements are frequently not met - the NTK is served late, or incorrectly formatted, or the site is airport land under its own byelaws where POFA does not reach at all.
Look at the date printed on the notice, not the day it reached you. Where no ticket was left on the vehicle, POFA Schedule 4 paragraph 9 requires the Notice to Keeper to be delivered within the 14 days beginning with the day after the parking event, and a posted notice is presumed delivered two working days after the date printed on it. So if the printed date is 13 or more days after you parked, it was late. At 11 or 12 days it depends on the weekday it was issued; at 10 or fewer it was in time. The free POFA deadline calculator works it out.
Airport drop-off and pick-up charges are issued as private parking charge notices - civil debts, not penalties. Many UK airports use APCOA to manage drop-off zones. The first question is whether the zone is relevant land at all: where airport byelaws control parking, POFA gives the operator no route to the registered keeper. If it is relevant land, the usual notice deadlines and wording rules apply. APCOA is on our covered list, so an unsuccessful APCOA appeal is refunded.
Because the rules only recently started applying to them. Until 26th December 2025 station car parks were byelaw land, outside POFA altogether, so operators like Indigo Parking (SABA Parking) never had to meet its notice requirements. In England and Wales they now do, and notices built for the old regime often fail the new one.
Upload the original Parking Charge Notice (PCN) and the Notice to Keeper (NTK) if you have received one, plus any reminder letters. Photograph both sides of each notice - the back carries the terms and the appeal details, and it is the one people forget. Clear phone photos are fine, you do not need to scan them.
We review every submission first. If it turns out not to be a private parking charge at all - a council penalty charge or a police notice, for example - we refund the £14.99 and tell you what to do instead. We also cannot take cases already with debt collectors or in court, charges whose appeal deadlines have already passed, or cases where the driver has already been named to the operator, and the fee is not refundable for those (Terms section 6), so please check before you pay. An operator outside our covered list is not out of scope: we appeal it on the best-effort route, and the form tells you before you pay that the fee is non-refundable there. On a covered operator, an unsuccessful appeal is refunded - see our terms for the full guarantee.
Yes, it is possible. Private parking charges are civil debts, and some operators issue county court claims in volume. Court is still rare compared with the number of charges issued, and a well-argued appeal at the first stage is the best way to end a charge before it gets that far. Court proceedings are outside what we do: if a claim arrives, you would want a solicitor or Citizens Advice.
One tick box: "I authorise AppealPilot to submit appeals and correspond with parking operators on my behalf." That lets us send the appeal for this charge in your name as the registered keeper and deal with the replies. We record when you ticked it and the IP address it came from, so there is a clear record that you asked us to act.
As soon as you can after the date printed on your notice. We aim to pick up every case within a week of it being submitted, so leaving us ample time before the operator's appeal deadline gives us room to prepare your appeal properly.