We appeal your UK private parking charge - done for you.
£10 flat. We appeal the most winnable cases: APCOA charges, airport drop-off fees, railway station parking, and notices that arrived late. Every case is read and written by a real person.
A private parking charge is not a fine, and it is not from the council - it is an invoice from a private company. For them to make you, the vehicle's registered keeper, pay, they have to follow strict rules set out in a law called the Protection of Freedoms Act 2012 (POFA).
These companies get those rules wrong all the time - sending the notice too late, wording it incorrectly, or operating on land where the rules do not apply at all. When that happens, they cannot legally make you pay as the keeper. We find those mistakes and appeal for you.
How it works
Built for speed and simplicity - updates happen by email, no login needed.
What type of charge do you have?
Select the route that matches your ticket. Rail and station cases include Indigo Parking / SABA Parking.
Got a charge from a different operator? We appeal it on the strongest grounds your notice supports, exactly as we would for any operator on the covered list. The one difference is the refund guarantee, which does not apply on this route.
Check your charge for free first
You should not pay anyone - us included - before you know whether the charge is enforceable against you at all. Both tools run in your browser, take about a minute, and do not ask for an email address.
Enter two dates. Applies the real POFA Schedule 4 deadlines, including deemed service and the 28-56 day rule for windscreen tickets.
Work through the Schedule 4 prescribed-information checklist against your own paperwork and see which items your notice fails.
Simple pricing
One price, one promise: we only take straightforward cases.
Covered operators only. Money back if your appeal is unsuccessful or out of scope.
Same £10, same work, same appeal grounds - best effort, without the refund guarantee.
Secure checkout via Stripe. Your case is created immediately.
Every covered appeal is backed by our refund guarantee.
“I authorise AppealPilot to submit parking charge appeals and correspondence on my behalf for this PCN.”
Only collect what you need: name, address, VRM, PCN reference, and notice PDFs.
FAQs
Quick answers to the most common questions.
Yes. We handle private parking charge notices (PCNs) issued by private companies in the UK. We do not handle council-issued Penalty Charge Notices or police-issued fixed penalties - those are handled differently.
No. We focus on keeper liability appeals under POFA 2012 where naming the driver is not required or advisable. Identifying the driver as the registered keeper often weakens your position - we never do this without your explicit instruction.
The Protection of Freedoms Act 2012 (POFA) governs how private parking companies can pursue the registered keeper of a vehicle. It requires them to serve a correctly formatted Notice to Keeper within 14 days of the alleged contravention. Any error in this process means keeper liability is not established, and the registered keeper has no legal obligation to pay.
APCOA is the UK's largest private parking operator and issues millions of Parking Charge Notices each year. Many of these are issued at airports, hospitals, and railway stations where POFA keeper liability requirements are frequently not met - either because the NTK is served late, incorrectly formatted, or because the land is subject to byelaws that exclude POFA entirely.
Under POFA Schedule 4, a parking company must post the Notice to Keeper within 14 days of the alleged contravention. Day 1 is the date of the alleged offence. If the NTK is dated or postmarked on day 15 or later, keeper liability is broken regardless of whether the underlying parking charge was valid.
Airport drop-off and pick-up charges are issued as private parking charge notices - civil debts, not penalties. Most major UK airports use APCOA to manage drop-off zones, meaning the same POFA keeper liability arguments apply. We back every APCOA appeal with our refund guarantee.
Many railway station car parks are on land subject to railway byelaws. POFA 2012 does not apply on byelaw land, which means the parking company cannot establish keeper liability at all - regardless of whether the NTK was correctly served. Operators like Indigo Parking (SABA Parking) frequently issue charges on this land.
Upload the original Parking Charge Notice (PCN) and the Notice to Keeper (NTK) if you have received one, plus any reminder letters. Clear phone photos of the documents are fine - you do not need to scan them.
We review every submission first. If it is something we cannot take on at all - a council penalty charge, a court claim, a case already with debt collectors, or a notice that is not a private parking charge - we refund the £10 and tell you what to do instead. An operator outside our covered list is not out of scope: we appeal it on the best-effort route, and the form tells you before you pay that the fee is non-refundable there. On a covered operator, an unsuccessful appeal is refunded - see our terms for the full guarantee.
Technically yes - private parking charges are civil debts and can be pursued through the small claims court. However, operators rarely pursue cases where a formal appeal has been submitted on keeper liability grounds, because they risk an unfavourable precedent. We submit the strongest possible grounds at the first stage.