POPLA or IAS?

Both are free, independent appeals services for private parking charges, used after the operator has rejected your appeal. POPLA (Parking on Private Land Appeals) handles charges from members of the British Parking Association. The IAS (Independent Appeals Service) handles charges from members of the International Parking Community. Which one applies depends on your operator's trade body, not on you.

The operator's rejection letter names it and gives you a code to use. This table tells you what to expect beforehand, but the letter is what counts, because trade body membership can change.

No. Where the scheme is the IAS, our work ends at the operator's decision, and we tell you what we would have argued so you can submit it yourself, which is free. Where it is POPLA, we prepare and submit that appeal for you at no extra cost if you ask.

Only members of the BPA or the IPC can get a registered keeper's name and address from the DVLA. If the company on your notice is on neither list, ask how it obtained your details, and do not pay or name the driver until you know. Send it to us and we check the current lists against your notice.

We appeal any of them. APCOA, Saba and Indigo carry our refund guarantee: if the appeal is unsuccessful, we refund the £14.99. Every other operator is best effort: the same work, without the refund. A late notice (printed date 13 or more days after you parked) also makes a case covered, but only with a BPA operator, whose appeals go to POPLA.