Challenge Your Saba
Parking Charge Notice
Saba runs car parks at railway stations and other sites across the UK, including the car parks that used to carry the Indigo name. It is on our covered list, so we appeal your Saba charge for £14.99 and refund it if the appeal is unsuccessful. Keeper-only, and the driver is never named.
Looking for the Saba payment page? Read this first
Saba says plainly that paying a notice counts as admitting liability and ends the right to appeal. On a station charge drafted for the old byelaw rules, or a notice that missed its Schedule 4 deadline, that is money you may never have owed.
- · The matter is closed immediately
- · You cannot later challenge the charge
- · No refund if the notice turns out to be defective
- · Free, and the two checkers below do the legal analysis for you
- · You draft and submit the appeal letter yourself
- · Worth doing if you have the time and want to word it yourself
- · Was the notice served in time?
- · Does it say what the law requires?
- · Free either way. If you would rather we write and submit it, that's £14.99 - money back if unsuccessful
The right to appeal does not expire with the discount window. A defective notice is defective whether you spotted it on day 3 or day 30.
A Saba Parking Charge Notice is an invoice from a private company, not a fine. To make you, the registered keeper, pay it, Saba has to follow Schedule 4 of the Protection of Freedoms Act 2012 to the letter: the right deadline, the right wording, on land where the Act applies.
At stations those rules are new. Until 26th December 2025 station car parks were outside the Act altogether, so notices written before then were never built to meet it. That is where we look first.
How to appeal a Saba charge yourself
Saba's own process, checked against its help centre in October 2026. You can do all of this without us.
- Where: online at appeals.sabaparking.co.uk, or by post to Saba Park Services UK Limited, Customer Support Centre, PO Box 2466, Watford WD18 1XH. Saba does not take appeals by phone, email or webchat.
- When: within 28 days of the day the notice was issued.
- While you wait: Saba says the amount due is held while the appeal is heard. If it is rejected, the amount due at the time of your appeal applies for the next 14 days.
- Do not pay first: Saba treats payment as an admission of liability, after which you cannot appeal.
- What to say: appeal as the keeper and do not name the driver. Lead with what the paperwork shows: whether the date printed on the notice was in time and whether the wording is complete.
- If Saba says no: you can take it to POPLA within 28 days of the outcome. POPLA is free and independent, and if you ask, we prepare and submit that appeal for you at no extra cost.
Where Saba notices go wrong
Since 26th December 2025 station car parks in England and Wales are relevant land, so Saba must meet every Schedule 4 condition to reach the keeper. A notice still drafted for the byelaw regime, or one that threatens prosecution over a contractual tariff, is a notice built for a law that no longer applies to it.
Schedule 4 does not apply to a parking place provided or controlled by a traffic authority, and paragraph 3 names Transport for London as one. Where Saba runs a car park that TfL provides or controls, there is no route to the registered keeper at all.
Where no ticket was left on the car, the Notice to Keeper must be given within 14 days beginning with the day after the parking, and a posted notice counts as given two working days after the date printed on it. 13 or more days on the printed date means it was late.
If a ticket was put on the car, the Notice to Keeper must come no earlier than 28 and no later than 56 days afterwards, under paragraph 8. Too early is as defective as too late.
The period of parking, the amount, the invitation to pay or name the driver, the keeper-liability warning and the creditor's details are all required. A notice missing any of them cannot hold the keeper liable.
Both deadlines in full: Schedule 4, Protection of Freedoms Act 2012. What changed at stations, and where the old position still holds, is in railway byelaws and station parking.
One check before anything else: Saba issues Parking Charge Notices, and at some sites Penalty Notices too. We appeal Parking Charge Notices. If yours is headed “Penalty Notice” and you are not sure which you have, email a photo to support@appealpilot.co.uk before you pay and we will tell you.
How we handle your Saba appeal
Front and back, plus anything else Saba has sent. Two minutes on the form.
Whether Schedule 4 applies where you parked, whether the notice was given in time, and whether it says everything it must.
Drafted and submitted through Saba's appeals route, never naming the driver.
We tell you when Saba replies. If it rejects the appeal and you want to go on, we take it to POPLA. If it ends without the charge being cancelled, we refund the £14.99.
If Saba Rejects Your Appeal: POPLA
Saba's own help centre names POPLA as the next stage, within 28 days of the outcome. POPLA is the independent Parking on Private Land Appeals service, and the rejection gives you the code to use.
An independent adjudicator, not the operator and not the trade body. POPLA has no financial interest in the outcome.
Nothing to escalate within the standard window, and we do not charge again to take it there. The charge is paused while the appeal is with them, but the reduced rate ends: if it is refused, the full charge is due.
We run the operator-stage appeal first. If it is rejected and you want to go on, tell us and we prepare the POPLA appeal too. POPLA is the last stage we act at.
The full picture of what a rejection means, the deadline that follows it, and what to do if debt letters have started: parking appeal rejected, what happens next. To see which service any operator uses, try the POPLA or IAS lookup.
Saba appeal FAQ
In writing, online at appeals.sabaparking.co.uk or by post to Saba's Customer Support Centre, PO Box 2466, Watford WD18 1XH, within 28 days of the day the notice was issued. Saba does not accept appeals by phone, email or webchat. Appeal as the keeper and do not name the driver.
No. A Parking Charge Notice from Saba is an invoice from a private company for an alleged breach of the car park's terms. Only a council or the police can fine you, and only a court can order you to pay a private operator.
Yes. Saba is on our covered list, so if the appeal is unsuccessful we refund the £14.99. The guarantee follows the route you choose: at Saba's rejection if you stop there, or at the POPLA decision if you ask us to go on.
Saba says the amount due at the time of your appeal stays available for 14 days after a rejection, and that you can take the appeal to POPLA within 28 days of the outcome. POPLA is free and independent. If you ask, we prepare and submit the POPLA appeal at no extra cost.
Yes. Indigo sold its UK car park business to Saba in December 2018, so older signs and some notices still carry the Indigo name. The appeal route, POPLA as the next stage, and our money-back guarantee are the same either way.
That can be different. Schedule 4 does not apply to a parking place provided or controlled by a traffic authority, and the Act names Transport for London as one. Where a car park is provided or controlled by TfL, the operator cannot use Schedule 4 to make the registered keeper pay at all. Send us the notice and we check which kind of site it was.
In England and Wales, yes, for parking on or after 26th December 2025. Before that date station car parks were railway byelaw land and outside Schedule 4. Since then Saba has to meet every Schedule 4 condition to make the keeper pay, on notices that were often drafted for the old rules.
Related parking appeal guides
Smart's appeal system is a list of reasons. Which one fits, the evidence it wants, and the IAS after.
UKPC notices turn on timing, signage and wording. A BPA member, so a rejection goes to POPLA, which we take on if you ask.
Saba runs many station car parks. How the December 2025 change affects station charges.
Enter your dates and check whether Saba's notice met the Schedule 4 deadline.
Work through the prescribed-information checklist against your own notice.
£14.99 flat fee. Saba is a covered operator: money back if the appeal is unsuccessful.